Customer complaints are a daily reality for most businesses. Your product or service might be top of the line.
I was visited by a representative of That Awful Company, Mr. Madman, at my home on that day. Madman was one hour late for his appointment and offered nothing by way of apology when he arrived at noon. Your representative did not remove his muddy shoes upon entering my house, and consequently left a trail of dirt in the hallway.
Madman then proceeded to present a range of products to me that I had specifically told his assistant by telephone I was not interested in.
I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything. I am most annoyed that I wasted a morning and half a day's vacation waiting for Mr.
Madman to show up.
My impression of That Awful Company has been tarnished, and I am now concerned about how my existing business is being managed by your firm. Madman's inability to remove his muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional carpet cleaner.
I trust this is not the way That Awful Company wishes to conduct business with valued customers—I have been with you since the company was founded and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring.
I look forward to hearing from you.Letter topics for sales, business or personal letters. Find the letter topic you need for letter writing. In order to write a typical business letter, you should make sure that you include all the essential segments and present the content in the right manner.
A Complaint Letter to a Company helps you keep things professional so you can become a satisfied customer. Other names for this document: Complaint Letter to a Business, Letter of Complaint to a Company. Use the Complaint Letter to . A sample business letter based on a real-life situation can really help stimulate the letter writing process.
The more realistic the example letter, the better it is as a template. Having a problem with a product or service can be frustrating.
When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business.
If a phone call or email doesn’t resolve the problem, consider writing a complaint letter. A letter is important. Edit Article How to Write a Complaint Letter to a Company. In this Article: Article Summary Sample Complaint Letters Writing Your Complaint Letter Achieving the Correct Tone and Format Following Up Community Q&A Writing a letter of complaint is something most people have .